Refund policy

rn & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items
Certain types of items cannot be returned, including:

  • Gift cards

  • Final sale items

  • Personalized or custom products

  • Used or damaged items not caused by us

Return Process
To start a return, please contact our customer support team with your order number and reason for the return. Once your request is approved, we will provide instructions on how to return your item.

Refunds
After we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.

Contact Us
If you have any questions about returns or refunds, please contact our support team.